Privacy Policy for Startup to Scale

Effective Date: 1 November 2024

Introduction

At Startup to Scale, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.startuptoscale.no and use our services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our services:

Personal Data

Personal Data means any information that can be used to identify you. While using our website, we may ask you to provide us with certain personally identifiable information, such as:

Name (first and last name)
Email address
Phone number
Job title and company name
Location information (city, country)
Details related to your inquiry or service request

You may choose not to provide us with your personal data, but in doing so, you may not be able to use certain features of our website or services.

Usage Data

Usage Data is collected automatically when using our website. This data may include:

IP address
Browser type and version
Pages visited on our website
Date and time of visit
Time spent on those pages
Unique device identifiers

We collect this data for analytical purposes and to improve the functionality and user experience of our website.

Cookies

Cookies are small text files stored on your device that help us track usage and improve your website experience. Please refer to our Cookie Policy for more information on how we use cookies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, maintain, and improve our services and website functionality.
To communicate with you regarding your inquiries, requests, or updates on services you’ve subscribed to.
To monitor and analyze usage and trends to improve the user experience and marketing efforts.
To send you newsletters, promotions, or other content that may interest you (only if you have opted-in).

3. Legal Basis for Processing Your Data

We process your data based on the following legal bases:

Consent: When you provide us with personal data (e.g., subscribing to our newsletter).
Contractual Necessity: If you enter into an agreement with us for our services, we will process your personal data as necessary to fulfill that contract.
Legitimate Interest: We may process your data to pursue our legitimate business interests (e.g., improving our website and services).

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies (e.g., beacons, tags, and scripts) to enhance your user experience and analyze website performance.

Necessary Cookies: These cookies are essential for the website to function properly, such as to enable page navigation or ensure security.
Preference Cookies: These cookies help us remember your preferences, like language settings.
Analytics Cookies: These cookies help us analyze website traffic and understand how visitors interact with our site (e.g., Google Analytics).

You can consent to the use of cookies when you first visit our site. You also have the ability to change your cookie settings at any time. Please refer to our Cookie Policy for detailed information on how to manage cookies.

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We may also retain certain information to comply with legal obligations or resolve disputes.

Personal Data: We keep your personal data for the duration of our relationship with you or as required by law.
Usage Data: We retain usage data for as long as needed to fulfill the purposes for which it was collected or as required by law.

6. Data Transfers

Your information, including Personal Data, may be transferred to and stored in countries outside of Norway. We take appropriate measures to ensure that your data is handled securely and in accordance with this Privacy Policy.

If you are located in the European Economic Area (EEA) and choose to provide us with information, please note that your data may be transferred to countries outside the EEA, such as the United States. In these cases, we ensure that adequate safeguards are in place, such as using Standard Contractual Clauses (SCCs) for international data transfers.

7. Security of Data

We take the security of your Personal Data seriously and implement appropriate technical, administrative, and physical safeguards to protect your data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request correction of any inaccurate or incomplete personal data.
Right to Erasure: You can request deletion of your personal data, subject to certain conditions.
Right to Restrict Processing: You can request a restriction on the processing of your personal data.
Right to Object: You can object to the processing of your personal data.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent: You can withdraw your consent at any time, where applicable.

To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Service Providers

We may use third-party service providers to assist us in operating our website and providing services to you. These service providers have access to your Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google Analytics: We use Google Analytics to monitor and analyze website traffic. Google may use the data collected to contextualize and personalize the ads of its own advertising network. For more information, please see Google’s privacy policy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:

Email: info@startuptoscale.no
Phone: +47 966 43 838